Have a Crisis? Call 1.800.939.5911

How to Get Help

How to Get Help


Need Services/Referral 800.939.5911
Report concerns/grievances 888.213.9687
Member materials/services 800.357.9084
Report Fraud and Abuse click here or call >  844.231.0963

Your Feedback Needed

Transitions to the Community


The public comment period for the NC Innovations Waiver amendment ends on
July 6, 2015. Find Out More >

My Resource Library

My Resource Library


Our online resource library with helpful ​information about health and behavioral health issues. Read Now >

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ABOUT US
​​​​​​​​​​​Cardinal Innovations Healthcare Solutions is a managed behavioral healthcare organization focused on helping people access services that they need to lead better daily lives. We serve those individuals needing mental health, intellectual and developmental disability, and substance use/addictions services. Read more >
​​​​​

Redefining Lives

Free Crisis Access line for Depression


As one of Cardinal Innovation's service providers, Lissette helps veterans, domestic violence survivors, clients struggling with alcohol use and addiction, and many others. Read More >

In The News

Pam Shipman, managed care pioneer, retires as Cardinal CEO

Charlotte Observer: 05/15/15​

DHHS' NCTracks Earns Certification from Federal Government

NC DHHS: 4/12/2015​

North Carolinians seeking mental health care might encounter problems >
dailytarheel.com: 1/30/15

Rep. Justin Burr Receives the 2014 State Representative Leadership Award >
North Carolina Council of Community Programs: 6/23/14

Cardinal Innovations signs 5-year lease for Charlotte operations center >
Charlotte Business Journal: 4/15/14

Amid anxiety, mental health group says few changes in works >
Charlotte Observer: 3/29/14

More News  >

Cardinal Innovations
Press Releases

Cardinal Innovations Moves to a New Location in Alamance County​ >
June 30, 2015

Cardinal Innovations Participates in World Refugee Day​ >
June 17, 2015

Cardinal Innovations Hosts Mecklenburg Crisis Symposium >
May 22, 2015

Mecklenburg Region Hosts "Choices in Recovery" Event >
May 15, 2015

Brandy Stephens Joins Cardinal Innovations as Mecklenburg Community Partners Manager​ >
May 13, 2015

Cardinal Innovations Participates in NC MedAssist Executive Luncheon >
May 7, 2015

Cardinal Innovations Celebrates Mental Health Awareness Month - Nor​thern Region >
May 5, 2015

Cardinal Innovations Celebrates Mental Health Awareness Month - Southern Region >
May 5, 2015

Cardinal Innovations CEO Pam Shipman to Retire after 28 Years of Service and Leadership >
April 28, 2015

More News >

I/DD Awareness Month

IDD Awareness Month


Cardinal Innovations Healthcare Solutions will celebrate Intellectual and Developmental Disability (IDD) Awareness Month with several events that are planned throughout our service areas. Read more >

Helpful Family
Information and Articles

Cardinal Innovations Partners with QuitlineNC for Smoking Cessation  >
Cardinal Innovations launched a smoking cessation campaign called “Kick It” on Jan. 5 to help people with mental illness and substance use disorders quit smoking.

Suicide: There is Hope >
Every 13 minutes, another American dies by suicide. Learn about the resources available to prevent this.​

NAMI Programs Offer Support, Advocacy >
Learn about the National Alliance on Mental Illness (NAMI) programs that help those affected by mental illness build better lives.

Perscription VS. Street Drugs: Recognize the Signs of Use >
Learn about the dangers of street drugs, the signs of use and where to go for help.

Peer Support Class Celebrates Graduation >
Read about the 15 people who participated in the Peer Support Training course.

Children with Disabilities, At-Risk Youth Benefit from Therapeutic Horseback Riding >
Learn about the Wings of Eagles Ranch, a therapeutic horseback riding center where what seems impossible becomes possible.

ABLE Act Provides Options for IDD Population​ >​
The ABLE Act allows the creation of tax-advantaged savings accounts for individuals with disabilities and their families.​

Cardinal Innovations Celebrates IDD Awareness Month in March​ >​
Learn about the upcoming "Say This, Not That" events planned throughout the month.

Meetings & Events

Person Centered Thinking (PCT) Training​ >

Crisis Intervention Team (CIT) Trainings >

Community Forums >

Consumer and Family Event Calendar >

Provider Event Calendar >

Local Offices

Alamance-Caswell Office >
(Covers Alamance and Caswell counties)

Five County Office >
(Covers Franklin, Granville, Halifax, Vance and Warren counties)

Mecklenburg Office >
(Covers Mecklenburg county)

OPC Office >
(Covers Orange, Person and Chatham counties)

Piedmont Office >
(Covers Cabarrus, Davidson, Rowan, Stanly and Union counties)

​​​Would you like to join the Cardinal Innovations Client Rights Committee​?​​
​​​​​​​​Click here to fill out an application >