Have a Crisis? Call 1.800.939.5911

How to Get HelpHow to Get Help

Cardinal Innovations has a 24-hour, toll-free number answered by our Access Call Center staff at 1-800-939-5911. Use this number to get information, referrals to community organizations, to request services or to get help or advice in a crisis.

Consumer news Signup Consumers and Family - Picture of little girl

The Joy Prom is a unique prom offered to individuals of all ages with special needs. To learn about the Joy Prom and other stories, sign up for Milestones our behavioral health newsletter. Sign up now >

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ABOUT US
​​​​​​​​​​​Cardinal Innovations Healthcare Solutions is a managed behavioral healthcare organization focused on helping people access services that they need to lead better daily lives. We serve those individuals needing mental health, intellectual and developmental disability, and substance use/addictions services. Read more >

Mecklenburg Transition Mecklenburg Transition

Cardinal Innovations is now managing Medicaid funding for mental health, intellectual and developmental disability, and substance use/addictions services in Mecklenburg County. Read more >

In The News

Rep. Justin Burr Receives the 2014 State Representative Leadership Award >
North Carolina Council of Community Programs: 6/23/14

Cardinal Innovations signs 5-year lease for Charlotte operations center >
Charlotte Business Journal: 4/15/14

Amid anxiety, mental health group says few changes in works >
Charlotte Observer: 3/29/14

More News  >

Cardinal Innovations
Press Releases

Cardinal Innovations Accepts Funding to Help Homeless >
November 25, 2014

Cardinal Innovations Healthcare Solutions Offers Free Mental Health First Aid Training for Members of Law Enforcement, Corrections and Public Safety >
November 5, 2014

Notice of Meeting of the Finance Committee of the Governing Board >
Meeting on October 23, 2014

Cardinal Innovations & Community Leaders Celebrate New Mecklenburg Community Operations Center >
October 22, 2014

Cardinal Innovations Plans Integrated Healthcare Fun Day >
October 13, 2014

Cardinal Innovations Healthcare Solutions Achieves ICD-10 Compliance >
October 13, 2014

Cardinal Innovations Healthcare Solutions Welcomes Two New Directors >
September 19, 2014

Cardinal Innovations Opens Mecklenburg Community Operations Center Uptown >
September 10, 2014

Cardinal Innovations Northern Region Celebrates September as National Recovery Month >
August 25, 2014

More News >

Helpful Family
Information and Articles

A unique prom offered to individuals of all ages with special needs.

​More The Same Than Different >
Paid supports enhance opportunities for Eric, a young man born with Downs syndrome. 

Why Does Recovery Seem so Difficult​ >​​
While substance use recovery may be wanted badly, subconsciously the idea of recovery can be terrifying and debilitating.

Mental Health First Aid Helping Communities Respond to Mental Health and Substance Abuse Crisis >​
In-person training programs ​teach a five-step action plan to help the adult or youth in crisis connect with professionals, peers, social and self-help care.

Question, Persuade, Refer (QPR) >​
Three simple steps that anyone can learn to help save a life from suicide.

Crisis Intervention Training:
A Collaborative Effort

The training is designed to educate law enforcement and other first responders about mental health, intellectual and developmental disabilities, and substance use/addiction.​

The Bonnie Schell Scholarship Fund >​
This scholarship fund will allow consumers to attend behavioral health educational trainings and conferences by covering the registration fees.

Meetings & Events

Person Centered Thinking (PCT) Training​ >

Crisis Intervention Team (CIT) Trainings >

Community Forums >

Consumer and Family Event Calendar >

Provider Event Calendar >

Local Offices

Alamance-Caswell Office >
(Covers Alamance and Caswell counties)

Five County Office >
(Covers Franklin, Granville, Halifax, Vance and Warren counties)

Mecklenburg Office >
(Covers Mecklenburg county)

OPC Office >
(Covers Orange, Person and Chatham counties)

Piedmont Office >
(Covers Cabarrus, Davidson, Rowan, Stanly and Union counties)

​​​Would you like to join the Cardinal Innovations Client Rights Committee​?​​
​​​​​​​​Click here to fill out an application >