Have a Crisis? Call 1.800.939.5911

How to Get Help

How to Get Help


Cardinal Innovations has a 24-hour, toll-free number answered by our Access Call Center staff at 1.800.939.5911. Use this number to get information, referrals to community organizations, to request services or to get help or advice in a crisis.

Redefining Lives

Free Crisis Access line for Depression


As one of Cardinal Innovation's service providers, Lissette helps veterans, domestic violence survivors, clients struggling with alcohol use and addiction, and many others. Read More >

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ABOUT US
​​​​​​​​​​​Cardinal Innovations Healthcare Solutions is a managed behavioral healthcare organization focused on helping people access services that they need to lead better daily lives. We serve those individuals needing mental health, intellectual and developmental disability, and substance use/addictions services. Read more >
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Mecklenburg Transition

Mecklenburg Transition


Cardinal Innovations is now managing Medicaid funding for mental health, intellectual and developmental disability, and substance use/addictions services in Mecklenburg County. Read more >

In The News

Rep. Justin Burr Receives the 2014 State Representative Leadership Award >
North Carolina Council of Community Programs: 6/23/14

Cardinal Innovations signs 5-year lease for Charlotte operations center >
Charlotte Business Journal: 4/15/14

Amid anxiety, mental health group says few changes in works >
Charlotte Observer: 3/29/14

More News  >

Cardinal Innovations
Press Releases

Additional Resources Available To Individuals Not Eligible For Medicaid and State-Funded Behavioral Health Benefits >
en español >
December 12, 2014

East Carolina Behavioral Health, CoastalCare and Cardinal Innovations Healthcare Solutions Announce a Strategic Partnership >
December 11, 2014

Cardinal Innovations Accepts Funding to Help Homeless >
November 25, 2014

More News >

Helpful Family
Information and Articles

Keep the holidays simple this year >
Have a less stressful holiday season with these tips.

Let's talk about the unspeakable:  Intimacy >
Learn about talking to people with intellectual and developmental disabilities about intimacy.​

MENTAL HEALTH FIRST AID HELPING COMMUNITIES RESPOND TO MENTAL HEALTH AND SUBSTANCE ABUSE CRISIS​ >​
In-person training programs ​teach a five-step action plan to help the adult or youth in crisis connect with professionals, peers, social and self-help care.

Community Resource Highlight >
Kim T. Roe talks about her personal experiences and programs that help her.

Bullying and Youth with disabilities and special health needs >
Tips on how to create a safe environment for youth with disablities and special health needs and how to identify and prevent bullying.

Are you a veteran? >
Programs available to veterans in need.

CRISIS INTERVENTION TRAINING: A COLLABORATIVE EFFORT​ >​
The training is designed to educate law enforcement and other first responders about mental health, intellectual and developmental disabilities, and substance use/addiction.​

Meetings & Events

Person Centered Thinking (PCT) Training​ >

Crisis Intervention Team (CIT) Trainings >

Community Forums >

Consumer and Family Event Calendar >

Provider Event Calendar >

Local Offices

Alamance-Caswell Office >
(Covers Alamance and Caswell counties)

Five County Office >
(Covers Franklin, Granville, Halifax, Vance and Warren counties)

Mecklenburg Office >
(Covers Mecklenburg county)

OPC Office >
(Covers Orange, Person and Chatham counties)

Piedmont Office >
(Covers Cabarrus, Davidson, Rowan, Stanly and Union counties)

​​​Would you like to join the Cardinal Innovations Client Rights Committee​?​​
​​​​​​​​Click here to fill out an application >