Community Events

New Consultation Program Offered to Providers

Cardinal Innovations Healthcare and Duke Psychiatry have partnered to create the North Carolina Pediatric Access Line (NC-PAL), a telephone consultation program to help pediatric health care providers address the mental health needs of children and adolescents.

When primary care physicians/providers have questions about pediatric mental health, they can call the NC-PAL line to be connected with the information they need. Resource specialists respond to questions within the scope of their expertise and can connect providers to child and adolescent psychiatrists. NC-PAL’s board-certified child psychiatry team is available to assist with diagnostic clarification and medication management.

NC-PAL is available Monday through Friday from 8 a.m. to 5 p.m. excluding major holidays by calling: 919.681.2909

NC-PAL services include: 

  • Consultation on diagnoses, medications and psychotherapy interventions for a wide range of behavioral health needs (e.g. mental health care guides, screening forms)
  • Connection with community resources (e.g. intensive in-home providers, support groups)
  • Information on government programs such as enrolling families for the Women, Infants and Children Food and Nutrition Service (WIC), Children’s Developmental Services Agencies (CDSA) and Care Coordination for Children (CC4C)
  • Guidance on behavioral health issues, autism spectrum disorders, intellectual and developmental disabilities

NC-PAL is not an emergency/referral service and does not provide emergency consultations over the phone or in person. If a primary care physician call requires an emergency intervention, the social worker or psychiatrist will advise the provider to the most appropriate local emergency service. The Cardinal Innovations Access Line is also available 24/7 for crisis and referrals at 1.800.939.5911.

Duke psychiatrists do not provide ongoing treatment or direct the medication management of primary care physician patients, but rather provide education and guidance to the primary care physician concerning medication and treatment options. For cases beyond the scope of the provider’s practice, the social worker and Duke psychiatrist will provide referrals to local providers.

A referral will be made to Cardinal Innovations if a patient meets criteria for care coordination, and a primary care physician can call Cardinal Innovations to inquire about additional resources available in their communities to address complex needs.



Technical Assistance Program

Cardinal Innovations Care Coordination Technical Assistance team is changing strategies in an effort to better serve and educate our members, families and providers. Previously, the team has worked directly with providers on best practices and effective interventions. Now, the team’s focus will turn to internal staff to maximize our ability to achieve positive outcomes for all stakeholders.

This approach will enable the Technical Assistance team to address needs on a larger scale rather than on a case-by-case basis, and more quickly impact strategies incorporated by planning teams:

  • Person-centered tools and staff training in the areas of person-centered philosophy
  • Positive behavior support
  • Trauma
  • Member diagnoses

These areas also cross-walk with CMS Core Competencies and requirements under the HCBS Final Rule. Providers should continue to contact their assigned Network Specialists for on-going support and technical assistance, and are encouraged to review the Person-Centered Thinking Tools from the Learning Center and the College of Direct Support modules.



Social Animals Group: Celebrating Adult Neurodiversity

A group of Winston-Salem, N.C., parents of adults with developmental disabilities has organized a social group called the Social Animals Group to give adults ages 18 and older and opportunity meet with other adults with developmental disabilities.

The group meets on the third Wednesday of every month from 6:30 to 8:30 p.m. at the Family Services Center in Winston-Salem, N.C.

Participants meet other adults, build friendships, play games, create art and crafts, do some yoga poses and enjoy some pizza. It’s an opportunity for you to relax and have a good time with no goals and agendas in a non-judgmental atmosphere.

  • Social Animals Group: Celebrating Adult Neurodiversity
    Meets the third Wednesday of each month, 6:30 to 8:30 p.m.
    Family Services Center
    1200 S. Broad St.
    Winston-Salem, N.C.
    Cost is $5. This group is for adults with developmental disabilities ages 18 and older. For more information or to RSVP, call Genevieve Athens at 336.946.6026 or at 503.803.8308 or email


Five County Cultural Competence Provider Committee

Cardinal Innovations Healthcare’s Five County Cultural Competence Provider Committee is seeking additional members. This group is a sub-committee of the local Provider Council and Cardinal Innovations’ Cultural Competence Advisory Council.

The committee meets monthly to develop strategies to support the implementation of cultural competence within the Five County Provider Network. Five County covers Franklin, Granville, Halifax, Vance and Warren counties.

If you are interested in becoming a member of this committee, contact Danielle Tabron at



New Fetal Alcohol Spectrum Disorders Nonprofit Organizes

A new nonprofit organization called NC FASDinformed has been incorporated in North Carolina to help raise awareness about Fetal Alcohol Spectrum Disorders (FASD).

The group’s mission is to create FASD-informed communities to empower individuals impacted by prenatal exposure to alcohol and to create a world where individuals with an FASD thrive.

Parents of adults and teenagers with FASD organized the nonprofit. According to the Centers for Disease Control (CDC), “up to one in 20 school children in the U.S. may have FASDs.” Early intervention enhances positive outcomes.  



Care Ring Volunteer Opportunity

Care Ring Physicians Reach Out (PRO), a local non-profit charity care program for uninsured and low-income Mecklenburg County residents, is seeking mental health providers to join its network of volunteer health professionals who provide primary, specialty and dental care.

Providers volunteer on their own time and see patients in their offices. PRO coordinates all administrative responsibilities and tracks all pro-bono patient care. Volunteer providers decide how many patients to see based on their capacity to help.

Cardinal Innovations Healthcare supports Care Ring, which serves more than 7,000 people in Mecklenburg County annually through its programs including the PRO program as well as a low-cost clinic and a home visitation program that pairs new mothers with a nurse. The PRO program has a network of 1,600 volunteer health professionals who donate care to 4,000 low-income, uninsured people in Mecklenburg County each year. Doctors donate more than $10 million annually.

For more information, call 704.248.3739 or email Click here to visit the Care Ring website. 



Triad Region Cultural Competence Provider Committee

Cardinal Innovations Healthcare’s Triad Cultural Competence Provider Committee is seeking additional members. This group is a sub-committee of the local Provider Council and Cardinal Innovations’ Cultural Competence Advisory Council.

The committee meets monthly to develop strategies to support the implementation of cultural competence within the Triad Provider Network. The Triad Region covers Davie, Forsyth, Rockingham and Stokes counties.

If you are interested in becoming a member of this committee, contact Khalil Nassar at



Instructions for Hand Delivery of Documents to Cardinal Innovations Healthcare

Individuals who are hand delivering documents to Cardinal Innovations Healthcare at its offices located in the NASCAR Plaza and at its Prosperity Place location are asked to follow the instructions listed below for each site. First, all documents should be sealed in a secure envelope, clearly marked on the outside with:

  • Name and Company of Submitter
  • Name and Department of Recipient

Documents that are not secured and labeled as noted above or that are illegible will not be accepted.

Prosperity Place

10150 Mallard Creek Road, Suite 400, Charlotte NC 28262

  • Take the elevator to the fourth floor, enter through the glass doors on the left, and proceed to the reception desk
  • At the reception desk, which is unstaffed, use the posted personnel directory and telephone to contact the person for whom the package is intended  
  • If the person for whom the package is being delivered is not listed in the personnel directory at the Prosperity Place Office, call one of the individuals listed as the back-up
  • Your package will be accepted and circulated through interoffice mail, which will be processed according to our standard schedule


550 South Caldwell St., Suite 1500, Charlotte, NC 28202

  • Secure your driver’s license and proceed to the security desk in the main lobby at the NASCAR tower
  • Upon arrival, advise the security officer that you have a package for Cardinal Innovations
  • With the Security Officer’s permission, proceed to Cardinal Innovations’ Reception Desk on the 15th floor
  • Check-in with the receptionist and follow the instructions for delivery of your package. 



Gateway Gallery to Present “Space and Beyond”

Gateway Gallery at The Enrichment Center in Winston-Salem, N.C., opened a new exhibition and art sale called “Space and Beyond” on January 19. The exhibit will be on display through March 16.

Gateway Gallery has nearly 1,300 square feet of exhibit and sales space, featuring a variety of one-of-a-kind art pieces created by students at The Enrichment Center, who are called the Artists of Gateway Studios. These artists work in the tradition of self-taught and outsider artists, creating original paintings, digital photographs, ceramic and multi-media pieces. Community artists are invited to show their work in conjunction with original creations by the Artists of Gateway Studios, who receive commissions from their gallery sales.

The "Space and Beyond" show and sale will feature original works of art, fine crafts, cards and other items. Along with the Artists of Gateway Studios, Beth Blair will be the participating artist.

The event also will include live music featuring the Enrichment Center Percussion Ensemble and refreshments by the Center’s Culinary Arts Students.

  • Gateway Gallery to Present “Space and Beyond” 
    Now through March 16, Gallery hours: 9 a.m. to 4 p.m. and by appointment Tuesdays through Fridays
    1006 S. Marshall St.
    Winston-Salem, N.C.
    Click here or call 336.837.6826 for more information.  



CANCELED: Charlotte-Mecklenburg Schools 2018 Experiential Provider Fair

Charlotte-Mecklenburg Schools’ Student Services Department and the Mecklenburg County System of Care Community Collaborative will hold interactive Experiential Provider Fairs on February 19 for middle and high school staff.

Local providers are invited to participate in these events, which will inform CMS social workers, counselors, psychologists and nurses about viable resources in the community, including your organization.

CMS participants will be given mock student case scenarios with a variety of needs and challenges; including emotional, behavioral and physical health, homelessness, parental support, delinquency, advocacy, mentoring, vocational rehabilitation and Intellectual and Developmental Disabilities. School employees will visit the tables of various agencies to explore appropriate resources for their scenario.

For community stakeholders and providers, these provider fairs will create an opportunity to showcase your organization's array of services to the student services staff. Approximately 250 participants are expected at each event. 

  • CANCELED: 2018 Experiential Provider Fair for Middle and High School Staff
    February 19, 8 a.m. to noon
    David Butler High School
    1810 Matthews Mint Hill Road
    Matthews, N.C.
    Click here to register.  



Davie County Schools Exceptional Children’s Parent Night

The Davie County Schools Exceptional Children’s Parent Night will be on February 20 in Mocksville, N.C. The evening will feature information about current programs in the schools and community supports for children with special needs.

Information will be shared on the following topics: Future Ready Core, Occupational Course of Study, Davidson Community College, adult group homes, preschool, speech therapy programs, vocational rehabilitation services, DayMark, Insight, fostering minds and the Autism Society.  

  • Davie County Schools Exceptional Children’s Parent Night
    February 20, 4:30 to 6:30 p.m.
    Central Davie Education Center Gym
    220 Campbell Road
    Mocksville, N.C.


Film Screening: “Live for Tomorrow”

On March 3, Glenn High School students in Kernersville, N.C., will present a free screening of the documentary, "Live for Tomorrow," which shares the stories of a high school student and a mother's emotional journey after the loss of her daughter to a drug overdose to raise awareness about the dangers of substance use.

Glenn High School senior Harrison Peddle and the CORE Club of Glenn High School made the documentary and will show it for free on March 3 in the Glenn High School Auditorium.

CORE stands for Character, Opposing, drugs, Responsible choices and Expectations. The club has over 130 students as members. Follow the CORE Club on Twitter @ghscoreclub or on Instagram @ghscoreclub. 

  • Film Screening: “Live for Tomorrow”
    March 3, 6:30 p.m.
    Glenn High School Auditorium
    1600 Union Cross Road
    Kernersville, N.C. 



Stand Together, Not Alone Folk Festival

Rockingham County Veteran’s Coalition Food Pantry for Needy and Homeless Veterans will host the Stand Together, Not Alone Folk Festival as a fundraiser to help veterans on March 3 in Mayodan, N.C.

Featured bands include: Bobby Atkins and The Countrymen; Robert Tilley and The Hard Times Band; Hubert Lawson and The Bluegrass Country Boys; Milling Town; Caleb Johnson; Jus’ Cause Band; Sasan Ahovan; Stone Drive; and the East Tennessee State University Bluegrass Band.

The festival will feature handcrafted items, paintings and art, wood crafters, food trucks, games and bounce houses and a car show.

U.S. Marine Corps Veteran Terry Sharpe, also known as The Walking Marine, will be the special guest speaker. In the fall of 2014, Sharpe began efforts to get lawmakers attention about veterans issues by walking 300 miles from his home in North Carolina to Washington, D.C.

In 2017, Sharpe did the 300-mile walk again to raise awareness of the current veteran suicide rate, which is 22 suicides per day – the equivalent of one veteran committing suicide every 65 minutes. In May 2018, the 67-year-old will make the walk for the fifth time in the hope of bringing attention to veteran hunger and homelessness. 

  • Stand Together, Not Alone Folk Festival
    March 3, 10 a.m. to 7 p.m. (Rain date is March 10, 10 a.m. to 7 p.m.)
    Farris Park
    2878 Park Road
    Mayodan, N.C.
    Cost is $5. Admission is free for children 12 and under and seniors 65 and older.
    Click here for more information.


We’ve Got Talent

Cardinal Innovations Healthcare will present We’ve Got Talent, an Intellectual and Developmental Disabilities (IDD) Awareness Month Concert and Resource Fair, on March 13 in Concord, N.C.

We’ve Got Talent is a talent show focused on music and singing that is free and open to the public. The Resource Fair will be from noon to 5 p.m. in Gold Hall 1 and will feature tables and booths with information for individuals who attend the fair. The concert will be from 1 to 4 Gold Hall 2. Concessions also will be available for purchase at the event.

  • We’ve Got Talent
    March 13, noon to 5 p.m.
    The Gold Hall at the Cabarrus Arena and Events Center
    4751 N.C. 49
    Concord, N.C.
    Click here to register.


Prime For Life®

Prime For Life®, an evidence-based motivational prevention, intervention and pretreatment program, designed for people who might be making high-risk choices will be offered at the Belmont Center in Charlotte, N.C., on March 14.

This program is designed to change drinking and drug use behaviors by changing beliefs, attitudes, risk perceptions, motivations and the knowledge of how to reduce the risk of alcohol- and drug-related problems throughout one's life. This class does not fulfill court ordered requirements.

  • Prime For Life®
    March 14, 9 a.m. to 5 p.m.
    The Belmont Center
    700 Parkwood Ave.
    Charlotte, N.C.
    Click here to register. 



IDD Awareness Month Talent and Fashion Show

In observance Intellectual and Developmental Disabilities (IDD) Awareness Month in March, Cardinal Innovations Healthcare, Community Workforce Solutions and other organizations have partnered to present a talent and fashion show called “The Sky is the Limit” from 6 to 8 p.m. on March 20 at the McGregor Hall in Henderson, N.C.

This event will give participants a chance to showcase their talents and do their fiercest walks down the runway in front of the community at-large. The goal is to help eliminate some of the barriers that people with IDD face while highlighting their skills, strengths and talents.

Participation in the show is open to children and adults from provider agencies across the Five County area, which includes Franklin, Granville, Halifax, Vance and Warren counties. Participants will have the opportunity to walk the runway sing, dance, play an instrument, recite poetry or short stories they have written and showcase other talents.

There also will be an opportunity for individuals to display works of art or crafts they have created when doors open at 5:30 p.m. Light refreshments will be available before the talent show, which begins at 6 p.m.

  • IDD Awareness Month Talent and Fashion Show
    March 20, 6 to 8 p.m.
    McGregor Hall
    201 Breckenridge St.
    Henderson, N.C.
    For more information about how to participate, contact Kim Fren with Community Workforce Solutions at or 252.492.9555.


Social for Adults with IDD: Together, We Have No Limits

Cardinal Innovations Healthcare and The Enrichment Center will host a free social event called “Together, We Have No Limits” on March 29 in Winston-Salem, N.C., to recognize and show appreciation for the contributions made by the intellectual and developmental disabilities (IDD) population to their community.

The social provides an opportunity for learning, fellowship, fun, food, music and dancing. It is sponsored by Cardinal Innovations and The Enrichment Center. All individuals with intellectual, developmental and other disabilities, their families, friends, interested citizens and professionals in the IDD field are invited to attend.

The activities will begin from 3:30 to 5 p.m. with educational break-out sessions followed by dinner from 5 to 6 p.m. and a dance from 6 to 7:30 p.m. 

  • Social for Adults with IDD: Together, We Have No Limits
    March 29, 3:30 to 7:30 p.m.
    The Enrichment Center
    1006 S. Marshall St.
    Winston-Salem, N.C.
    Registration is required due to the catered dinner. For more information or to register, email or call Cardinal Innovations Member Engagement Specialist Bob Scofield at 336.971.6598 or Kendra Smalls with The Enrichment Center at 336.777.0076 ext. 1000