Contact Us

Cardinal Innovations Healthcare Solutions is a managed care organization responsible for ensuring access to care for Medicaid and state-funded recipients who need mental health, intellectual/developmental disability and substance use/addiction services in North Carolina.

Our Locations

Corporate Office
4855 Milestone Avenue 
Kannapolis, NC 28081 
Main number: 704.939.7700 
Main fax number: 704.939.7907
Directions to main office>

Alamance-Caswell Community Office
(Covers Alamance and Caswell counties)
Main number: 336.513.4222
Main fax number: 336.227.3350

Five County Community Office
(Covers Franklin, Granville, Halifax, Vance
and Warren counties)
Main number: 252.430.1330
Main fax number: 1.877.342.6574

OPC Community Office
(Covers Orange, Person and Chatham counties)
Main number: 919.913.4000
Main fax number: 919.913.4001

Piedmont Community Office​
(Covers Cabarrus, Davidson, Rowan, Stanly
and Union counties)
Main number: 704.939.7590
Main fax number: 704.939.7905


If you are experiencing a crisis, or need information, an assessment or referral, call our 24-hour, toll-free Access/Crisis line: 1.800.939.5911

For deaf or hard of hearing,
dial 711 for NC Relay.


Toll-free Anonymous Concern Line: