You have the right to file a grievance with Cardinal Innovations Healthcare either orally or in writing.
Examples of grievances are:
Cardinal Innovations Grievance Form >
If you are not satisfied with the resolution of a grievance, you can request a Formal Level of Review following the initial review of the grievance. The Formal Level of Review Form is sent to you with the Grievance Resolution Letter. You must complete the Formal Level Review Form and return it to Cardinal Innovations within 15 business days of the date on the resolution letter.
You also may get a copy of the Formal Level Review Form by clicking on the link below:
Cardinal Innovations Formal Level of Review Form >
If you need assistance filing out the Grievance Form or the Formal Level of Review Form, you may contact Member Engagement and a specialist will help you fill out the forms. You may call 704.939.7700 and ask for a Member Engagement specialist or email email@example.com.
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