Quality Management

Jill Queen, Manager Jill.Queen@cardinalinnovations.org
Shannan Brandon, Administrative Support Professional Shannan.Brandon@cardinalinnovations.org

Quality Management (QM) monitors activities for providers within the five counties in the Piedmont COC catchment: Cabarrus, Davidson, Rowan, Stanly and Union. QM performs provider monitoring and compliance activities, billing audits, provider profile reviews, investigations, incident and grievance follow-up and monitoring activities, and non-contract provider monitoring.

Click here to visit the Quality Management website