Core Best Practices and Expected Outcomes

​Core Best Practices and Expected Outcomes across ID/DD and MH/SA Services​​​​​

Cardinal Innovations expects that certain core best practices as well as member and process outcomes will be common throughout the service system, regardless of age and disability group.

Core Best Practices

There are a number of best practices that span all age/disability spectrums. These principles have been found beneficial throughout medical and behavioral health fields and should be considered essential to quality care. They are:

  • Measurement-Based Care: Standardized measurement tools should generally be used to monitor member progress so treatments can be adjusted to their needs.
  • Coordination of Care: Providers will coordinate care and services with other current physical and behavioral health providers; collect relevant information from past providers (e.g., hospitals/facilities, therapists, physicians); and work collaboratively with relevant community social service workers (e.g., Departments of Social Services, Juvenile Justice, Parole Officers).
  • Use of Clinical Guidelines​: Cardinal Innovations adopts clinical guidelines that are intended to guide our providers on how to follow national and community standards of practice. These can be found here >

Core Expected Outcomes

Certain outcomes are universal throughout the behavioral health system service array and are evidence of quality care. They are:

Cardinal Innovations contracts with providers who offer services that collectively form a continuum of care specific to each age/disability group:

For the full version of Cardinal Innovations' mental health, substance use disorder and intellectual and developmental disabilities continua of care, click here.​​​​