Cardinal Innovations Healthcare Clinical Design Plan
Cardinal Innovations Healthcare has developed, implemented and regularly updates a broad Clinical Design Plan, outlining our approach to providing high-quality and highly-accessible behavioral health services for our members.


The Clinical Design Plan outlines the clinical design structure for our North Carolina Medicaid Cardinal and Innovations Waiver Health Plans. It also explains our philosophical priorities, and the quality assurance tools we use to manage our network of providers and the services they provide. The plan demonstrates our dedication to the holistic wellbeing of our members.

The Clinical Design Plan will guide you to understanding the key aspects of the North Carolina Medicaid behavioral health system as well as how Cardinal Innovations manages that system within its catchment areas. These areas include the following: