Need Mental Health Help Fast? Call **ASK (star-star-2-7-5) from your cell phone or 1-800-939-5911. close

This website privacy policy explains the information gathering, use, and dissemination practices of Cardinal Innovations Healthcare (“Cardinal Innovations”) as it relates to information gathered from Cardinal Innovations’ website,, and any websites originating from that domain or any other domains that are property of Cardinal Innovations.
Cardinal Innovations may be contacted by mail at 10150 Mallard Creek Rd., Suite 400, Charlotte, NC 28262, or by telephone at 1-704-939-7700.

Collection of information from site visitors

Through our website, we may collect, track, and/or use the following information:

  • Home server domain names, IP addresses, email addresses, types of computers, files downloaded, search engines used, operating systems, and types of web browsers
  • Information knowingly provided by you in online forms, registration forms, surveys, email, and other online avenues (this includes demographic and personal profile data)
  • Aggregate and user-specific information on pages you visit

To better serve you and improve the quality of our website, we may use “cookies.” Cookies are simple text files stored by your browser. They provide a method of distinguishing among visitors to our website. The cookies placed on your computer do not contain personally identifiable information. You may refuse the cookies or delete the cookies file from your computer at any time using any one of a number of widely available methods.

If you perform a search within our website, we may record information identifying you or linking you to the search performed. We may use that information to solve technical problems and/or to calculate usage statistics.

We may use third-party programs on our website which may collect and use information you knowingly or unknowingly provide on our website.

Use of information collected

Information about you collected by us on our website may be used for:

  • Editorial and feedback purposes
  • Statistical analysis
  • Product development
  • Content improvement
  • Other purposes as allowed or required by law

Aggregate, non-personally identifiable data may be used for internal purposes or provided to third parties. Individually identifying information may be used or disclosed as allowed or required by law. If any individually identifying information is also protected health information, Cardinal Innovations may use or disclose such information in accordance with its Notice of Privacy Practices.

Third-party website disclaimer

We may occasionally provide links to other entities’ websites. When you access these sites, you are leaving our website. These other websites are maintained by organizations over which we have no control. Accordingly, a link on our website does not constitute an endorsement of the content, viewpoint, policies, products, or services provided or advertised on that site, including websites we may use to help facilitate our business operations. If you access a website not maintained by us, you will be subject to the terms and conditions of that website, including, but not limited to, its privacy policy. Our website privacy policy, our Notice of Privacy Practices, and any other of our policies do not apply to information you provide, knowingly or unknowingly, to another website.

Security measures

We have implemented numerous security features to prevent the unauthorized release or access to personal information, including protected health information. All of our employees are trained in confidentiality, that personal information is considered confidential, and it is important to safeguard personal information. Employees are trained in applicable confidentiality laws. We will take appropriate action against any employee who does not properly safeguard confidentiality. However, the confidentiality of any communication or material transmitted to or from us electronically, via this website or via email, cannot be guaranteed, and we are not responsible for the security of information transmitted through the Internet. For private communication, you may contact us by telephone via any of the numbers listed on our website.

Right to change or modify privacy policy

We reserve the right to change our website privacy policy at any time by posting an updated policy to our website,

Join our member newsletter