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Discrimination is against the law. Cardinal Innovations Healthcare (Cardinal Innovations) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Cardinal Innovations does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
 
Cardinal Innovations:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats), and
  • Provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact Cardinal Innovations at 1-800-939-5911. Hearing impaired resources are available through NC Relay TTD/TYY by first calling 711 or 1-800-735-2962.
 
If you believe that Cardinal Innovations has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by phone, mail, or in person. Instructions on filing a grievance can be found here: https://www.cardinalinnovations.org/Contact/Report-concerns.
 
You can also file a civil rights complaint with the U.S. Department of Health and Human
Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint
Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
 
U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
 
1-800-868-1019, 1-800-537-7697 (TDD)
 
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-800-939-5911 (TTY: 1-800-735-2962).

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-939-5911 (TTY: 1-800-735-2962).

注意 :如果您使用繁體中文 ,您可以免費獲得語言援助服務 。請致電 1-800-939-5911 ( TTY : 1-800-735-2962 )  。

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-939-5911 (TTY: 1-800-735-2962).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-939-5911 (TTY: 1-800-735-2962) 번으로 전화해 주십시오.

ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-939-5911 (ATS: 1-800-735-2962).

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم
800-939-5911
.(800-735-2962 :رقم هاتف الصم والبكم)

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-800-939-5911 (TTY: 1-800-735-2962).

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-939-5911 (телетайп: 1-800-735-2962).

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-939-5911 (TTY: 1-800-735-2962).

સચુ ના: જો તમે ગજુ રાતી બોલતા હો, તો નન:શલ્ુ ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-800-939-5911 (TTY: 1-800-735-2962).

ប្រយ័ត្ន៖ បរើសិនជាអ្នកនិយាយ ភាសាខ្មែ រ, បសវាជំនួយខ្ននកភាសា បោយមិនគិត្ឈ្ន លួ គឺអាចមានសំរារ់រំបរអ្ើ នក។ ចូ រ ទូរស័ព្ទ 1-800-939-5911 (TTY: 1-800-735-2962) ។

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-939-5911 (TTY: 1-800-735-2962).

ध्यान दें: यदद आप ह िंदी बोलते हैं तो आपके ललए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-800-939-5911 (TTY: 1-800-735-2962) पर कॉल करें।

ໂປດຊາບ: ຖ້ າວ່ າ ທ່ ານເວ ້ າພາສາ ລາວ, ການບໍ ລິ ການຊ່ ວຍເຫ ຼື ອດ້ ານພາສາ, ໂດຍບໍ່ ເສັ ຽຄ່ າ, ແມ່ ນມີ ພ້ ອມໃຫ້ ທ່ ານ. ໂທຣ 1-800-939-5911 (TTY: 1-800-735-2962).

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-800-939-5911 (TTY: 1-800-735-2962) まで、お電話にてご連絡ください。

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