Community Transition | IDD | Available Services

Members
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Providers
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  Monday-Saturday: 7 a.m. to 6 p.m.
  1-855-270-3327
Resources
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- Find free and low cost services for housing, food, transportation and more.
  - Local resources
- Health plans for behavioral health and IDD are changing in North Carolina.
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About
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Contact
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  - Mental health crisis line
- More options
- Access & Crisis Line
  
  Call our 24-hour access line for crisis support.
  1-800-939-5911
- Member Support Line
  
  Monday-Saturday: 7 a.m. to 6 p.m. Call for non-emergency care and general information on services and resources.
  1-833-580-1965
- Call our Provider Line for support.
  
  Monday-Saturday: 7 a.m. to 6 p.m.
  1-855-270-3327
County Realignments
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- Coverage map: Find your county
  - Counties currently served by Cardinal Innovations will be moving to new LME/MCO coverage beginning as soon as September 1, 2021.
    
    Find your county
- Cardinal Innovations Healthcare and Vaya Health are consolidating.
- Need help during this time of transition?
  
  Monday-Saturday: 7 a.m. to 6 p.m.
  1-833-580-1965

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