Need Mental Health Help Fast? Call **ASK (star-star-2-7-5) from your cell phone or 1-800-939-5911.

Our highest priority during this process is to ensure the continuity of care for our members, their families, and providers. We are working closely with each LME/MCO to make that happen.

We understand the importance of the relationships members and their families have with care coordinators and providers, and we strive to maintain those relationships wherever possible.

Cardinal Innovations and the other LME/MCOs, along with county representatives, are working from Transition Plans that guide the work and put members first.

For more information or to find resources related to your county, use the information below. To help you, your loved ones, and our providers understand what to expect, we will be updating this page regularly.

Coverage by county

Every county currently in the Cardinal Innovations coverage area will be automatically transferred to a new LME/MCO beginning as soon as September 1, 2021, and continuing through April 1, 2022. The assigned LME/MCO will vary by county.

The new LME/MCO will handle coverage for Medicaid and state-funded behavioral health and IDD services. If you or a loved one is eligible for Cardinal Innovations services today, you will be automatically enrolled in the new LME/MCO plan.

If you need help understanding services or finding resources during this time of transition, call our Member Line at 1-833-580-1965 (Monday – Saturday 7 a.m. to 6 p.m.)

If you are in crisis, call our 24-hour Crisis Access Line at 1-800-939-5911.

Having trouble viewing the map? Find your county’s LME/MCO update below.

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Realignment Reports

September 1, 2021
September 15, 2021


 

Resources

Alliance Health: Information for Mecklenburg County and Orange County.
Eastpointe: Information on County Realignment   
Partners Health Management: Information on County Realignment   
Sandhills Center: Information on County Realignment 
Trillium Health Resources: Information on County Realignment  
Vaya Health: Information on Consolidation    
If you need help understanding services or finding resources during this time of transition, call our Member Line at 1-833-580-1965 (Monday – Saturday 7 a.m. to 6 p.m.)

If you are in crisis, call our 24-hour Crisis Access Line at 1-800-939-5911.

QUESTIONS?

We’re here to help you through this transition.

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