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Strengthening Voices: CFAC Restructuring

Cardinal Innovations Healthcare — December 05, 2018
Earlier this fall, Cardinal Innovations Healthcare hosted a two-day Consumer and Family Advisory Committee (CFAC) Summit where members and their families discussed ways to strengthen their voice.

Part of the summit involved discussion about redesigning the CFACs, giving members of the groups a more unified voice. 

Local CFAC members worked with representatives from Cardinal Innovations and the state on this. Suzanne Thompson from the Department of Health and Human Services (DHHS) Consumer Empowerment department spoke about why CFACs exist and how they are structured under other Local Management Entity-Managed Care Organizations (LME-MCOs).

Then CFAC members brainstormed ideas for streamlining the existing groups, and ultimately decided to come together regionally as four new local CFACs:
  • Five County CFAC: Franklin, Granville, Halifax, Vance and Warren counties
  • Central CFAC: Alamance, Caswell, Chatham, Orange and Person counties
  • Southern CFAC: Cabarrus, Mecklenburg, Rowan, Stanly and Union counties
  • Triad CFAC: Davidson, Davie, Forsyth, Rockingham and Stokes counties
The general consensus was that the move to four CFACs will make it easier for everyone to communicate about what needs to happen from the members' and families' perspectives. Representatives from all CFACs attended the summit and voted to make the change. They also formed a subcommittee that has been working to edit the bylaws to reflect the new structure. The new bylaws will be shared with the Executive CFAC in February, which is when they are expected to vote on them.

Look for details about the transition plan in future editions of COMMUNITY.

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