Message from the Interim CEO - February 2018

Cardinal Innovations Healthcare — February 07, 2018
I hope this update finds you and your loved ones safe and well after the severe winter weather that affected so many of us last month across North Carolina.

As I reflect on the last month, there are a number of developments to share, and even more planned for the future. I am encouraged by the progress we continue to make as an organization.

Our new Board of Directors was officially installed by DHHS at our January 27 board meeting, effectively transitioning the governance of our operations back to our new Board and Cardinal Innovations. DHHS Secretary Mandy Cohen joined the meeting by phone and expressed her confidence in the progress and direction of our new Board and leadership team. It’s worth noting that among the membership of our newly constituted Board of Directors are two representatives from local CFACs and one representative from our Executive CFAC. I appreciate the experience and perspective the Board brings and know they will guide us in the right direction.

I was pleased that we were also joined by several advocates at this meeting who provided the Board with valuable feedback during the public comment period. Those that spoke shared their concerns about previous actions, were cautiously optimistic about our future, and had positive things to say to the state and our Board. Our team and our Board look forward to regaining trust and delivering on our commitments. To that end, our Board made the decision to rotate their meeting locations to ensure more members and families have an opportunity to attend and share their perspectives. As details for future meetings become available, they will be posted on our Board of Directors page here.

Also at this meeting, our new Board approved our Corrective Action Plan, which you can find here. This plan will tackle the concerns that were raised in recent audits – some which have already been addressed. Our Board and our entire team is committed to the plan and implementing the changes. 

In other news, I am happy to share that we launched a Community Reinvestment Initiative. Through this Community Reinvestment Initiative, we are interested in hearing about and funding high impact projects in the communities we serve.

As you read more about this initiative, think about the needs in your communities and whether there are opportunities for us to support projects that will improve the health of those you care about and care for. Please share this information widely and encourage all eligible entities to apply. More information about this effort is posted on our website here.

We are also doing a number of things internally to better connect with you and others in the communities we serve. More to come about this in next month’s newsletter. 

Lastly, I had the privilege of being one of the Cardinal Innovations representatives at a ribbon cutting ceremony last week to celebrate the opening of the SECU Youth Crisis Center, a Monarch facility in Charlotte. This youth-only facility based crisis center is the first of its kind in NC.

This project is a great example of partnership and innovation – it shows what a community can do when it comes together. I am proud to be a part of this organization and our communities. More to come next month.

Trey Sutten, Interim CEO
Cardinal Innovations Healthcare

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