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Cardinal Innovations CEO Pam Shipman to Retire after 28 Years of Service and Leadership

Cardinal Innovations Healthcare — April 28, 2015

KANNAPOLIS, N.C. April 28, 2015 – Cardinal Innovations announced today that Pam Shipman will retire as CEO effective June 30. The Board has selected Richard Topping, Executive Vice President & General Counsel, as acting CEO during this transition. Richard Topping will officially assume the CEO position July 1.

“We would like to thank Pam for her leadership and acknowledge her numerous accomplishments,” said Lucy U. Drake, Chairman of Cardinal Innovations Governing Board. “We also recognize this is a time of transition and have full confidence in the leadership and employees whose primary goal is to focus on doing what is best for the individuals and communities we serve.”

Shipman, who was instrumental in the creation, development and expansion of public managed care in North Carolina, has been with Cardinal Innovations for 28 years and has spent her professional career delivering, administering and managing services for people with disabilities. Cardinal Innovations is a managed care organization that oversees Medicaid and state funding for mental health, intellectual and developmental disabilities and substance use disorder services for more than 2.4 million people.

Prior to assuming the position of Chief Executive Officer in July 2011, Shipman served as the Chief Operations Officer and the Director of Intellectual/Developmental Disability Services for then Piedmont Behavioral Health (PBH). Before joining PBH in 1987, she served as Program Manager with the North Carolina Developmental Evaluation Center in Concord and earlier was Director of a developmental daycare for Halifax County Mental Health Center.

Shipman is sought after throughout the country to discuss the Cardinal Innovations model, and to advise on Medicaid Managed Care and the 1915 (b)(c) waivers. Her expert participation was essential in collaborating with the North Carolina Division of Medical Assistance in the original design and implementation of the 1915 (b)(c) Medicaid managed care waivers, which Cardinal Innovations has operated successfully for nearly 10 years. Based on the strength of the achievement of the operation of these waivers, the state of North Carolina established in law the expansion of the waivers statewide using Cardinal Innovations as a standard.

“It has been an honor to work with the staff and serve those who depend on the public system for care. All of us together have built a strong managed care model and Cardinal Innovations is poised to continue its key role in shaping the future of the healthcare in North Carolina,” said Pam Shipman. “The Executive Leadership Team is committed to making a seamless transition and ensuring continuity of operations.”

For more information about Cardinal Innovations Healthcare Solutions, visit


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