Contact Us
​​​​​​​​​​​​ Do you need help? Call 1.800.939.5911 

If you are experiencing a crisis, or need information, an assessment or referral, call our 24-hour, toll-free Access/Crisis line: 1.800.939.5911 (For deaf or hard of hearing, dial 711 for NC Relay)

Toll-free Anonymous Concern Line: 1.888.213.9687
or Click here to report fraud and abuse >

Corporate Office

4855 Milestone Avenue 
Kannapolis, NC 28081
Directions and map >
Written directions >   

Phone: 704.939.7700 
Fax: 704.939.7907


Prosperity Place
(Marketing & Communications​, Network, and Finance)

10150 Mallard Creek Road Suite 400
Charlotte NC 28262
Directions and map >

Phone: 980.938.4100
Local Offices

Alamance-Caswell Community Operations Center
(Covers Alamance and Caswell counties)

2451 South Church Street
Burlington, NC 27215
Directions and map >

Phone: 336.513.4222
Fax: 336.227.3350

Five County Community Operations Center
(Covers Franklin, Granville, Halifax, Vance and Warren counties)

134 South Garnett Street
Henderson, NC 27536
Directions and map >

Phone: 252.430.1330
Fax: 1.877.342.6574

Mecklenburg Community Operations Center
(Covers Mecklenburg county)

1100 S. Tryon Street
Charlotte NC 28203 
Directions and map >

Phone: 980.938.4200

OPC Community Operations Center
(Covers Orange, Person and Chatham counties)

201 Sage Road Suite 300 ​
Chapel Hill NC 27514
Directions and map >

Phone: 919.913.4000
Fax: 919.913.4001

Piedmont Community Operations Center
(Covers Cabarrus, Davidson, Rowan, Stanly and Union counties)

245 LePhillip Court NE
Concord, NC 28025
Directions and map >
Phone: 704.721.7000
Fax: 704.721.7010